This is a factory refurbished vacuum. Refurbished generally means that the vacuum has been returned to the manufacturer, who brings the vacuum back to like new condition. Some vacuums may contain cosmetic blemishes. Includes Aptitude Upright Vacuum - EL5010A-R, Tools Included: Clear stretch-hose, nested wands, extra-long crevice tool, dusting brush, hand-held turbo nozzle, bare floor brush, (1) Aptitude Upright Bag - EL204B, (1) Aptitude Upright Belt - EL092, (1) HEPA H12 Washable Filter - EL012W